Retail Woes: It's the Customer Service, Stupid

Matt Rafat

Legal and Finance Services

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Matthew attended UC Davis and then law school. Although he attended and enjoyed law school, Matthew’s first love has always been economics. Matthew is an experienced contract manager. He formerly worked with Accenture Legal Services assisting Fortune 500 Business Process Outsourcing and ...more

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Retail Woes: It's the Customer Service, Stupid

Date: Friday, July 14, 2017 7:05 PM EDT

Why is retail slumping? It's not Amazon--most of the wounds are self-inflicted. More here: https://goo.gl/UAhEpw

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