Facebook: The Ministry Of Truth?

Facebook CEO Mark Zuckerberg recently wrote, “Today I’m sharing our second major update this year: to make sure the news you see, while less overall, is high quality. I’ve asked our product teams to make sure we prioritize news that is trustworthy, informative, and local. And we’re starting next week with trusted sources.”

In the same post he goes on to say, “There’s too much sensationalism, misinformation and polarization in the world today. Social media enables people to spread information faster than ever before, and if we don’t specifically tackle these problems, then we end up amplifying them. That’s why it’s important that News Feed promotes high quality news that helps build a sense of common ground.”

The Post-Truth Era

State-controlled media has never been a purveyor of objective truth. And, as we know from the era of yellow journalism, a First Amendment–empowered free press owned by super-wealthy gatekeepers isn’t much better. In our slightly more civilized past, with fewer media outlets, it was much easier to identify objective truth from opinion or commentary. That said, in our modern, significantly less civil society, where the sense of right and wrong has been replaced by the narcissistic necessity to declare winners and losers, we have crossed the Rubicon into the era of post-truth. Today, regardless of veracity, the most compelling narrative wins. Unfortunately, as it did in 49 BC, the crossing of this metaphoric Rubicon may lead to many modern-day lifetime dictatorships – and the tribal warfare that always follows.

Zuckerberg continues: “The hard question we’ve struggled with is how to decide what news sources are broadly trusted in a world with so much division. We could try to make that decision ourselves, but that’s not something we’re comfortable with. We considered asking outside experts, which would take the decision out of our hands but would likely not solve the objectivity problem. Or we could ask you — the community — and have your feedback determine the ranking.”

Ask the Community?

I understand the symbolism of “asking the community” what it believes are trusted news sources. But…seriously? Isn’t that what a “like” is for? Facebook knows exactly what you trust, what you think, whom you know, what they think, whom they know, whom everyone trusts, and what to put in front of you to turn your engagement into value for Facebook’s shareholders. So let’s not get too excited about a survey.

Intersubjectivity

Can we agree on things that are objectively true? Consider the following statement: “If you are standing on the earth holding an object at shoulder height and you let go of the object, it will fall toward the center of the earth.” That statement is objectively true, isn’t it? Is it? What if the object was a Chinese floating lantern? In that case, the object would rise before it fell. The statement, then, isn’t objectively true; it is subjectively true.

The world is full of subjective truth, and this is where we hit an objective problem. Is a statement news or fake news, fact or alternative fact, truth or truthiness, reality or wikiality?

Wikiality

“The great wall of China is the only manmade object you can see from space.” “The Eskimos have 27 words for snow.” Both of these statements are patently false, but you hear them, and statements like them, all the time. Who is to say what is true? Anything with enough likes becomes a wikiality (Stephen Colbert’s awesome word for something that is accepted as true because lots of people believe it to be true).

Wikiality is Facebook’s answer to fake news, alternative facts, and truthiness. Facebook, the social media giant, is going to let you rank the news you think is most valuable. What could possibly go wrong?

As I described it in my article “Your Comfort Zone May Destroy The World”: “Put a comfortable lie in an echo chamber, and nobody will challenge it. It will reverberate until it is accepted as actually true. Then, the willfully ignorant will shout it as loudly as they can. It may be their truth, but that does not make it true.”

The only thing worse than uninformed, subjective opinion passed off as fact-based journalism is letting uninformed consumers of this information decide if it is true or false.

A Slightly Less Awful Solution

There is an obvious solution to Facebook’s problem, and it is only slightly less awful than the solution they have chosen: State a set of values, and exert editorial control over the content. Then Facebook would become the trusted source. Not a trusted source of objective truth, but a trusted, branded distributor of content that conforms to a set of stated values. The Disney brand promises family-friendly content. The Nike brand promises excellence in athletic wear. BMW promises exceptional automotive performance. What does the Facebook brand promise? Right now, it promises subjective truth and opinion shrouded in truthiness and wikiality. As the new Ministry of Truth, Facebook could promise so much more.

Shelly Palmer is Fox 5 New York's On-air Tech Expert (WNYW-TV) and the host of Fox Television's monthly show Shelly Palmer Digital Living. He also hosts United Stations Radio Network's, ...

more
How did you like this article? Let us know so we can better customize your reading experience.

Comments

Leave a comment to automatically be entered into our contest to win a free Echo Show.
Ebs 6 years ago Member's comment

Someone as true and real as Mark Zuckerberg should not change himself in terms of his morals. People like him and Elon Musk are few of the only people left in the world that do major jobs for the human race with dignity.

Black Widow 6 years ago Member's comment

Don't forget Bill Gates. Hasn't he donated over $50 billion to charity?

Michelle Bell 6 years ago Member's comment

#ElonMusk, #BillGates and #SteveJobs maybe better. I don't know, I've never seen movies about them :) Though I did read that Musk thought Jobs was a complete jerk.

Truth is, I think it is probably very hard, if not impossible, for someone with a kind hard to climb that far and become so successful.

Angry Old Lady 6 years ago Member's comment

There is a saying for a reason... "Nice guys finish last."

Michelle Bell 6 years ago Member's comment

Haven't you ever seen The Social Network movie about #Facebook? I think you believe #Zuckerberg to be far more altruistic than he really is. He'll do what helps his bottom line and step on anyone if it helps his goals. $FB

Doug Morris 6 years ago Member's comment

I wonder how much of these statements are actually Mark #Zuckerberg's beliefs? They are more likely coming form#Facebook's PR and legal teams. $FB

Moon Kil Woong 6 years ago Contributor's comment

You could force social media to disclose where articles and advertising comes from and who is paying for it. You could also bar them from accepting money from outside countries for any posts inside any country since the whole thing seems to be being caused by worries foreign countries are misusing social media to influence elections, etc. Sadly, this would also work against democratic pushes in undemocratic countries.

Terrence Howard 6 years ago Member's comment

As we become more inter-connected and dependent on the web, we sadly become more susceptible to trolls, hackers, terrorists, foreign government and other enemies of the state hell bent on causing havoc.

Bruce M. Knoth 6 years ago Member's comment

While these are good ideas, do you really think Russia paid for those #Facebook ads in rubles? They likely used shell companies of shell companies of shell companies that aren't so easy to track. Even if Facebook looked at who was paying for the ads, it would likely take a forensic expert to track the money all the way back to Russia. I highly doubt #Zuckerberg was trying to help #Trump by accepting those ads. He was duped just as much as the rest of America.

I at least give him credit for trying to do what he can to fix the problem. $FB

Caitlin Snow 6 years ago Member's comment

These are very good ideas.